Slow on phones
Most of your visitors are on a phone. The longer a page takes to load, the more of them give up.
A good-looking site that doesn't bring in work is just a cost. We build yours to turn visitors into calls, bookings, and revenue, and we show you the numbers.
A made-up example, not a client result. Same traffic, same ad budget, twice the work booked.
Every month, people who need what you sell land on your site. A few call. Most leave. The reason is rarely your price or your service. Usually the site just doesn't make it easy to understand you, trust you, and take the next step.
Buying more traffic gets expensive fast. Getting more out of the visitors you already have is usually the cheapest growth there is.
Tick what sounds like your site and add three numbers you already know. You'll see roughly how many inquiries, jobs and dollars it lets slip away each month. Every figure behind the math comes from public research, listed under the calculator.
Each thing you tick costs a share of the inquiries your site would otherwise bring in. Public research puts a low and a high figure on each one, listed here with its source.
We run it once with every low figure and once with every high one. That is the range you see. Where no public study puts a number on something, we say so and leave it out of the math instead of guessing. It is an estimate built on public research and your inputs, not a promise of results.
In a randomized test, Vodafone's slower landing page brought about 13% fewer leads per visitor. Portent's data from 14 B2B lead-generation sites shows conversion falling from 34% at 2 seconds to 24% at 4 seconds. We take 10% to 25% of phone visitors, and phones are 49% of US web traffic.
Vodafone A/B test, web.dev, 2021Portent, 2022StatCounter, US mobile share, Sep 2026In BrightLocal's surveys of US consumers, 12% (2015) to 17% (2019) said a site that doesn't work well on mobile makes them less likely to use a local business, and 60% prefer to phone a local business. We apply that 12% to 17% to phone visitors only, about half of all visitors, and round down.
BrightLocal, 2019BrightLocal, 2015StatCounter, US mobile share, Sep 2026In a survey of 2,008 US adults, 38% said they stop engaging with content whose layout or images look unattractive. A survey answer is not the same as leaving, and many of your visitors already know your name, so we count well under half of that.
Adobe, The State of Content, 2015 (archived copy)Across 3,600+ online stores, visitors who were shown reviews converted 19.8% more often (1.9% to 47.3% depending on the category). Most local buyers read your Google reviews before they reach your site, so we count about 60% of that effect at most.
PowerReviews, 2022BrightLocal, Local Consumer Review Survey, 2026Since October 2026, Chrome asks first-time visitors for permission before it opens a site without a secure connection. At Chrome's full-page security warnings, 30% to 62% of people turn back. Chrome is 54% of US browsing, and we assume 80% to 100% of the people who find you are first-time visitors. Other browsers only show a small "Not secure" label, which we count as zero. Multiplied out and rounded down, that is 12% to 33%.
Google Chrome, Oct 2026Akhawe and Felt, 2013Felt et al., 2015StatCounter, US browser share, Sep 2026In 2025, 91% of new WordPress vulnerabilities were in plugins, and the most attacked ones were exploited within a median of 5 hours. That is a risk to the whole site, not a share of inquiries, so it stays out of the dollar figure.
Patchstack, State of WordPress Security, 2026Leadferno sent messages through 225 small-business contact forms and found 4.8% broken. Depending on the trade, forms carry roughly 20% to 60% of inquiries. A form that is actually broken puts that whole share at risk; spread across all forms it comes to 1% to 3%.
Leadferno, 2024Ruler Analytics, 2026BrightLocal, 2019Local search experts rank a dedicated page for each service as the #1 factor for showing up in local organic results, and 72% of people look at three or fewer businesses before choosing. No study measures the inquiries this costs, so the range is our estimate: pages missing for a fifth to half of what you sell, organic search bringing 30% to 60% of your inquiries, and the clicks lost by ranking one to three places lower.
Whitespark, Local Search Ranking Factors 2026BrightLocal, Consumer Search Behavior, 2026Backlinko, Google CTR study, 202523% of US consumers used an AI tool in their most recent search for a local business, but only 18% of them were ready to contact the business it recommended without checking further. On Google, AI answers appear on only about 5% of searches for a local service. That puts the loss at a few percent today, 10% at most.
BrightLocal, Consumer Search Behavior, 2026Seer Interactive, AI Overviews and CTR, 2026Most of your visitors are on a phone. The longer a page takes to load, the more of them give up.
Five buttons, three menus, and nowhere that clearly says "call us". People won't hunt for it. They'll go back to Google.
If calling you takes more than one tap, you're missing calls.
Every extra field costs you leads. Ask for what you need and get the rest on the call.
Reviews and real photos stuck at the bottom of the page, or missing altogether.
No call tracking and no form tracking, so nobody knows what's working.
We judge the site by the work it brings in. Awards and traffic graphs don't pay your bills.
Strategy, design, build, and measurement all happen in one team, so nothing gets lost in a handoff.
The person on your first call is the one accountable for the result.
Plain monthly reporting. If something didn't work, you'll hear it from us first.
We look at how people arrive, where they hesitate, and where they leave. Analytics and heatmaps help, and so does reading every key page the way a customer would.
Each fix gets scored on likely revenue and effort. The biggest wins go first.
Clearer wording, faster pages, better proof, and one obvious next step.
We track what changed. When you have enough traffic, we A/B test changes before rolling them out to everyone.
A spike in visits that brings no calls isn't a win, so we don't report it like one.

One of the founders. Runs the project, sets priorities, and answers for the result.
Designs each page around the action you want, within your brand.
Builds it fast and clean, with tracking in place.
Sets up the tracking and tells you in plain English what's working.
We'd rather show you your site than someone else's results. Send us your website and we'll send back a written teardown: where you're losing leads, how you stack up against local competitors, and what we'd fix first. It's yours whether you hire us or not.
Getting more of the people who already visit your site to call, book, or buy. SEO brings people in. Conversion work gets them to act once they're there.
Divide conversions by visitors. 20 calls and form fills from 1,000 visitors is a 2% conversion rate.
It depends on your industry, your prices, and your traffic. We care less about benchmarks and more about whether yours is going up and bringing in money.
Often the current site can be fixed. The free teardown will tell you which it is before you spend anything.
When there's enough traffic for the results to mean something. For most small businesses, fixing the obvious leaks first pays off faster.
Things like faster pages and clearer calls to action can move the numbers within weeks. We'll give you a realistic picture after the teardown.
It depends on the scope. You get a clear estimate up front, and no surprise bills.
You're already paying for visitors, through ads, SEO, or years of word of mouth. We make sure more of them turn into customers, and we show you the numbers every month. That's it. That's the job.